Jika Anda mengalami masalah saat menyambungkan, pesan kesalahan mungkin muncul dan Anda dapat memilih opsi untuk "menyalin log Tor ke clipboard".
Lalu, salin ke Notepad atau program dokumen lain.
If you don't see this option and you have Tor Browser open, you can navigate to the hamburger menu ("≡"), then click on "Settings", and finally on "Connection" in the side bar.
Di bagian bawah halaman, di sebelah teks "Lihat log Tor", klik tombol "Lihat Log...".
Atau, pada GNU/Linux, untuk melihat log langsung di terminal, navigasikan ke direktori Tor Browser dan luncurkan Tor Browser dari baris perintah dengan menjalankan:
./start-tor-browser.desktop --verbose
atau untuk menyimpan log tersebut ke sebuah file (default: tor-browser.log)
./start-tor-browser.desktop --log [file]
Anda seharusnya melihat salah satu kesalahan log umum ini (cari baris berikut di log Tor Anda):
Catatan galat umum #1: Koneksi proksi gagal
2017-10-29 09:23:40.800 [NOTICE] Opening Socks listener on 127.0.0.1:9150
2017-10-29 09:23:47.900 [NOTICE] Bootstrapped 5%: Connecting to directory server
2017-10-29 09:23:47.900 [NOTICE] Bootstrapped 10%: Finishing handshake with directory server
2017-10-29 09:24:08.900 [WARN] Proxy Client: unable to connect to xx..xxx..xxx.xx:xxxxx ("general SOCKS server failure")
Jika Anda melihat baris seperti ini, Tor gagal tersambung ke SOCKS proxy.
Jika proxy SOCKS diperlukan di pengaturan jaringan Anda, silakan pastikan Anda telah memasukkan detail proxy dengan akurat.
Jika proxy SOCKS tidak diperlukan, atau Anda tidak yakin bahwa proxy SOCKS diperlukan, silakan coba tanpa proxy SOCKS.
Catatan galat umum #2: Tidak dapat mencapai relai penjaga
11/1/2017 21:11:43 PM.500 [NOTICE] Opening Socks listener on 127.0.0.1:9150
11/1/2017 21:11:44 PM.300 [NOTICE] Bootstrapped 80%: Connecting to the Tor network
11/1/2017 21:11:44 PM.300 [WARN] Failed to find node for hop 0 of our path. Discarding this circuit.
11/1/2017 21:11:44 PM.500 [NOTICE] Bootstrapped 85%: Finishing handshake with first hop
11/1/2017 21:11:45 PM.300 [WARN] Failed to find node for hop 0 of our path. Discarding this circuit.
Jika Anda melihat baris seperti ini di Tor log, Tor gagal tersambung ke node pertama di Tor circuit.
Ini mungkin artinya Anda berada di jaringan yang terkena sensor pihak lain.
Mohon coba lagi dengan menggunakan bridge, ini seharusnya menyelesaikan masalah ini.
Catatan galat umum #3: Gagal menyelesaikan TLS handshake
13-11-17 19:52:24.300 [NOTICE] Bootstrapped 10%: Finishing handshake with directory server
13-11-17 19:53:49.300 [WARN] Problem bootstrapping. Stuck at 10%: Finishing handshake with directory server. (DONE; DONE; count 10; recommendation warn; host [host] at xxx.xxx.xxx.xx:xxx)
13-11-17 19:53:49.300 [WARN] 10 connections have failed:
13-11-17 19:53:49.300 [WARN] 9 connections died in state handshaking (TLS) with SSL state SSLv2/v3 read server hello A in HANDSHAKE
13-11-17 19:53:49.300 [WARN] 1 connections died in state connect()ing with SSL state (No SSL object)
Jika Anda melihat baris seperti ini di log Tor Anda, itu berarti Tor gagal menyelesaikan TLS handshake dengan otoritas direktori.
Menggunakan bridges mungkin akan memperbaiki ini.
Catatan galat umum #4: Clock skew
19.11.2017 00:04:47.400 [NOTICE] Opening Socks listener on 127.0.0.1:9150
19.11.2017 00:04:48.000 [NOTICE] Bootstrapped 5%: Connecting to directory server
19.11.2017 00:04:48.200 [NOTICE] Bootstrapped 10%: Finishing handshake with directory server
19.11.2017 00:04:48.800 [WARN] Received NETINFO cell with skewed time (OR:xxx.xx.x.xx:xxxx): It seems that our clock is behind by 1 days, 0 hours, 1 minutes, or that theirs is ahead. Tor requires an accurate clock to work: please check your time, timezone, and date settings.
Jika Anda melihat baris seperti ini di log Tor Anda, itu berarti jam sistem Anda tidak benar.
Pastikan jam Anda diatur secara akurat, termasuk sedangkan benar. Kemudian restart Tor.